ZBM Collection is committed to safeguarding your privacy and ensuring that your personal information is handled responsibly.
1. Information We Collect
- Personal Data: We collect personal information when you:
- Create an account or make a purchase.
- Subscribe to our newsletter or engage with us on social media.
- Collected Information: This includes your name, email address, shipping address, payment details, and any personal preferences shared with us (e.g., custom jewelry requests).
- Non-personal Data: We collect data about your interactions with our website, including browsing activity and preferences, via cookies.
2. How We Use Your Information
- Order Fulfillment: We use your data to process orders, ship products, and communicate regarding your purchase.
- Marketing Communications: If you opt-in, we may send promotional emails about new products, events, and exclusive offers. You can unsubscribe at any time.
- Website Improvement: Non-personal data helps us enhance your shopping experience and improve website functionality.
3. Data Security
- Secure Transactions: All personal and payment information is encrypted using industry-standard protocols to protect against unauthorized access.
- Data Breach Prevention: We regularly update our security measures to safeguard against breaches, but no system is completely secure. We encourage you to use strong passwords and take precautions.
4. Data Sharing and Third-Party Services
- Trusted Partners: We do not sell or share your personal information with third parties, except for trusted service providers (e.g., payment processors, couriers) necessary to fulfill your order.
- No Sale of Data: Your information is used solely to process orders and provide customer service. We will not sell or share your data for marketing purposes.
5. Cookies and Tracking
- Cookie Usage: Our website uses cookies to enhance your browsing experience, track preferences, and gather analytical data.
- Managing Cookies: You can control cookie settings through your browser. Disabling cookies may affect some website functionalities.
6. Return and Exchange Process
- Eligibility: If you are unsatisfied with your purchase, you can return or exchange items under the guidelines in our Return Policy.
7. Changes to Terms & Privacy Policy
- Updates: ZBM Collection reserves the right to modify these terms and policies at any time. Updates will be posted on our website, and continued use of the site constitutes acceptance of the changes.